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Terms & Conditions

This page spells out Tom I'Anson Wines Ltd terms and conditions of the business, the terms and conditions of website use and the Copyright notice.

Please note that there are special conditions that apply to Brokerage wines, please refer to the Brokerage section in addition to the Terms and Conditions below.



  • We will not sell or deliver wines or spirits to anyone who is or appears to be under 18 years of age.
  • We cannot guarantee availability of all products listed on the website. In the event a product is unavailable, we will contact you to arrange a suitable replacement or another acceptable arrangement for the completion of your order.
  • All goods are sold subject to availability, we cannot guarantee the availability of specific vintages. 
  • The placing of an order anywhere on the website does not constitute a contract, which is made when we accept your payment and process payment.
  • We reserve the right not to accept an order.
  • The minimum purchase is 1 bottle of wine or spirit or an accessory. 
  • Products sold to trade customers are ony for resale within the European Economic Community.


  • For orders of all items we normally try to deliver within 3 days, however if this is not possible, we will contact you to arrange a mutually agreeble date for delivery.
  • Mainland UK delivery is free for orders over £200, and charged at £9.95 per case/package for orders under £200.
  • Additional charges will apply for orders to Northern Ireland, the Isles of Scilly, the Isle of Man and the Scottish Islands and the rest of the world will incurr an additional charge, please contact me for details.
  • All mixed cases are still liable for delivery charges, unless total order value is over £200. Delvery for mixed cases is charged at £9.95 per case/package under £200.


  • All prices are inclusive of UK VAT at the rate current at the date of the order.
  • Promotional prices and offers are as stated and there are no further discounts available.
  • The 5% Discount is available to all purchases of 12 bottles or more online or in the shop. The 5% Discount does not apply to orders below 12 bottles, trade orders or brokerage wines.
  • Mixed case prices are as stated and there are no further discounts available.
  • Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
  • We reserve the right to alter/amend prices, offers, goods and specification of goods at our discretion at any time before (but not after) we accept your order. We reserve the right to alter/amend prices at any time.
  • Where an end date is specified on any offer on the website, it is intended as a guide only, we reserve the right to amend the end date at any time during the offer period.


  • Gift Vouchers can be ordered in person, by telephone, by email or online
  • Minimum voucher value is £25
  • Gift Vouchers are valid for 12 months from date of issue. Gift vouches presented after that date shall be treated as void and are non-exchangable or non-refundable. 
  • Gift Vouchers are only valid when redeemed by the recipient as named on the voucher. You may not sall the vouchers to any third party without our express written consent.
  • Gift Vouchers cannot be redeemed against Brokerage Stock.
  • Gift Vouchers cannot be returned or refunded, except in accordance with your legal rights.


  • We will provide a full refund or replacement for wines that are faulty. This does not affect your statutory rights.
  • We may require the faulty bottles and contents to be returned to us. We will arrange this as necessary at yor convenience.
  • For larger orders, we offer a "sale-or-return" service. All orders placed on a "sale-or-return" basis must be placed directly by telephone or in person. "Sale-or-Return" is not available on any orders placed online. All goods sold on a "sale -or-return" basis must be paid for in full prior to delivery. After the return of the remaining goods, arranged by myself ans necessary at your convenience, a refund of the amount corresponding to the goods returned will be issued.

Cancellations and Complaints

  • You may cancel your order any time up to 7 days after delivery is made.
  • Should you decide to cancel your order before delivery is made, you shall be entitled to a full refund.
  • Should you decide to cancel your order after delivery is made, you shall be entitled to a refund less the costs of delivery.
  • If you have qualified for free delivery by spending more than £200, and you decide to cancel your order after the delivery is made, you shall still be liable to the delivery charges incurred by Tom i'Anson Wines Ltd at cost and refunded the full amount of your order less the delivery charges.
  • If you have a complaint to make please contact me diectly on 01242 870078 or email us at including as much detail as possible to the nature of your complaint. We will acknnowledge and endeavour to resolve the issue as quickly as possible.

Crime Prevention

  • For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. Information shared in this way will not be used for marketing purposes.


Wine Club

  • Wine Club wines will be supplied on a monthly basis and delivered after cleared funds have reached Tom I'Anson Wines accounts
  • You can cancel your subscription to the monthly Wine Club at any time by notifying Tom I'Anson Wines ltd. in writing or email. 
  • The combined value of the wines and delivery costs shall always equal more when purchased seperately than when purchased as part of the monthly Wine Club Scheme. 

Special Conditions referring to Brokerage wines.

  • All wines contained on the brokerage list are the property of the respective owners, not Tom I'Anson Wines Ltd. 
  • The condition of all wines on the Brokerage list are assumed as good, unless otherwise stated. If you have any queries regarding the condition of Brokerage wines please contact me on 01242 870078 or for more details. We take no responsibility for the conditions of the Brokerage wines.
  • All payments for brokerage wines will be made directly from you the purchaser to the owner of the specific wines. No monies will be taken by or issued from Tom I Anson Wines Ltd.
  • VAT will only be applicable to Brokerage wines as specified by the owner of the wines if necessary.
  • Returns of Brokerage wines are purely at the disctretion of the seller, not Tom I'Anson Wines Ltd. and any associated delivery charges will be applicable.
  • The Brokerage fee due to Tom I'Anson Wines Ltd. will be due upon the completion of the exchange. or brokerage goods and monies.
  • For more details of Brokerage wines please look here.

Trade Customers

All trade customers agree to the complete Terms and Conditions as laid out on this page and agree to the following terms as well:

  • All trade customers will be required to complete a New Client Account application form.
  • Your trade account will commence on a prepayment basis. We will require cleared funds in advance of delivery.
  • Following your first order, you may apply for a credit account by sending an email to or calling me on 01242 870078. 
  • We reserve the right to refuse credit to any trade client at any time.
  • Credit terms will be specified at the time of Credit account application.
  • The 5% Discount applicable to orders of 12 bottles or over does not apply to trade orders. Trade account (prepayment or Credit basis) will be required to sign and agree to a full contract specifying all terms and conditions prior to the account opening. For a full copy of the Trade account terms and conditions please contact me on


Welcome to If you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tom I'Anson Wines Ltd's relationship with you in relation to this website. If you disgree with any part of these terms and conditions, please do not use our website.

The term 'Tom I'Anson Wines Ltd' or 'Tom I'Anson Wines' or 'us' or werefers to the owner of the website whose registered office is McGills, Oakley House, Tetbury Road, Cirencester, Gloucesershire, GL7 1US. Our companyregistration number is 08022096 registered at Companies House. The term 'you' refers to the user or viewer of the website.

The use of this website is subject to the following terms of use:

  1. The contents of the pages of this website are for your general information and use only. It is subject to change without notice.
  2. The website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties strictly in accordance with our privacy policy.
  3. We do not sell alcohol to anyone who is, or appears to be, under the age of 18. By placing an order on this website, you confirm that you at least 18 years old and we reserve the right not to deliver if we are unsure of this.
  4. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expresssly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  5. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  6. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and photographs. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  7. All trademarks reproduced on this website, which are not the property of or licensed to the operator, are acknowledged on the website.
  8. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence
  9. From time to time, this website may also include links to other websites. These links are provided  for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
  10. Your use of this website and any dispute out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.



This website and its contents is the copyright of Tom I'Anson Wines Ltd. - © Tom I'Anson Wines Ltd. 2012. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  1. you may print or download to a local hard disk extracts for your personal and non-commercial use only
  2. you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.